/* ============================================================
   Customer & Order Management — diagram (vanilla port)
   Light theme, cool palette, no gradients. Container-query
   driven. All classes prefixed `cm-`.
   ============================================================ */

.cm-section-wrap {
    --cm-bg:           #F7F5FB;
    --cm-bg-card:      #FFFFFF;
    --cm-line:         #E4DEF1;
    --cm-line-soft:    #ECE6F5;
    --cm-line-deep:    #D9CCEF;
    --cm-ink:          #1B1530;
    --cm-ink-soft:     #4A3F66;
    --cm-ink-faint:    #8A7FA6;
    --cm-ink-ghost:    #B7ACCB;
    --cm-accent:       #5A2A8C;
    --cm-accent-soft:  #6E56CF;
    --cm-accent-tint:  #EFE7F8;
    --cm-success:      #10B981;
    --cm-warm:         #D97560;
    --cm-mono:         'JetBrains Mono', ui-monospace, 'SF Mono', monospace;
    --cm-display:      'Plus Jakarta Sans', -apple-system, system-ui, sans-serif;

    padding: 80px 0 96px;
    background:
        radial-gradient(120% 80% at 80% 0%, rgba(110, 86, 207, 0.08) 0%, transparent 55%),
        radial-gradient(100% 60% at 0% 100%, rgba(217, 117, 96, 0.04) 0%, transparent 50%),
        var(--cm-bg);
}

.cm-section-wrap__container {
    max-width: 1400px;
    margin: 0 auto;
    padding: 0 3rem;
}

.cm-section-wrap__head { margin-bottom: 2.5rem; }

.cm-section-wrap__label {
    font-family: var(--cm-mono);
    font-size: 0.75rem;
    font-weight: 500;
    letter-spacing: 0.1em;
    text-transform: uppercase;
    color: var(--cm-ink-faint);
    margin-bottom: 1.25rem;
    display: block;
}

.cm-section-wrap__headline {
    font-family: var(--cm-display);
    font-size: clamp(1.5rem, 3vw, 2rem);
    font-weight: 300;
    color: var(--cm-ink);
    line-height: 1.2;
    letter-spacing: -0.01em;
    margin: 0 0 1rem 0;
    max-width: 820px;
    position: relative;
    display: inline-block;
}

.cm-section-wrap__headline::after {
    content: '';
    display: block;
    width: 40px;
    height: 2px;
    background: linear-gradient(90deg, var(--neural-purple, #3c1361), var(--neural-orange, #d97706));
    margin-top: 0.875rem;
}

.cm-section-wrap__sub {
    font-family: var(--cm-display);
    font-size: 1rem;
    line-height: 1.6;
    color: var(--cm-ink-soft);
    max-width: 720px;
    margin: 1rem 0 0;
}

/* ── Shell ──────────────────────────────────────── */
.cm-shell {
    width: 100%;
    max-width: 1280px;
    margin: 0 auto;
    position: relative;
    padding: 24px;
    border-radius: 24px;
    background: var(--cm-bg-card);
    border: 1px solid var(--cm-line);
    box-shadow:
        0 1px 2px rgba(60, 19, 97, 0.04),
        0 20px 60px -30px rgba(60, 19, 97, 0.18);
    overflow: hidden;
}

.cm-diagram {
    position: relative;
    width: 100%;
    aspect-ratio: 1200 / 820;
    container-type: inline-size;
    container-name: cm;
    font-family: var(--cm-display);
    color: var(--cm-ink);
}

/* Boundary */
.cm-bound {
    position: absolute;
    inset: 4px;
    border: 1px dashed var(--cm-line);
    border-radius: 18px;
    pointer-events: none;
}

.cm-bound__label,
.cm-bound__status {
    position: absolute;
    top: -0.55cqi;
    background: var(--cm-bg-card);
    padding: 0 0.6cqi;
    font-family: var(--cm-mono);
    font-size: 0.85cqi;
    letter-spacing: 1.4px;
    text-transform: uppercase;
    color: var(--cm-ink-faint);
}

.cm-bound__label { left: 2cqi; }

.cm-bound__status {
    right: 2cqi;
    display: inline-flex;
    align-items: center;
    gap: 0.5cqi;
}

.cm-bound__status-dot {
    width: 0.5cqi; height: 0.5cqi;
    border-radius: 999px;
    background: var(--cm-success);
    display: inline-block;
}

/* Layout grid */
.cm-grid {
    position: absolute;
    inset: 4cqi 3cqi 3cqi 3cqi;
    display: grid;
    grid-template-columns: minmax(0, 1.55fr) minmax(0, 1fr);
    grid-template-rows: auto minmax(0, 1fr) auto;
    gap: 1cqi 1.2cqi;
}

.cm-block {
    background: var(--cm-bg-card);
    border: 1px solid var(--cm-line);
    border-radius: 1cqi;
    padding: 1.1cqi 1.3cqi;
    min-width: 0;
    min-height: 0;
    position: relative;
    overflow: hidden;
}

.cm-block__label {
    font-family: var(--cm-mono);
    font-size: 0.82cqi;
    letter-spacing: 1.5px;
    text-transform: uppercase;
    color: var(--cm-ink-faint);
    margin-bottom: 0.9cqi;
}

/* ── LIFECYCLE (top-left) ────────────────────── */
.cm-lifecycle { grid-column: 1; grid-row: 1; }

.cm-stages {
    position: relative;
    display: grid;
    grid-template-columns: repeat(5, 1fr);
    gap: 0;
    align-items: stretch;
    margin-top: 0.4cqi;
}

.cm-stage {
    position: relative;
    display: flex;
    flex-direction: column;
    gap: 0.5cqi;
    padding: 0 0.8cqi;
}

.cm-stage:not(:last-child)::after {
    content: '';
    position: absolute;
    top: 1.2cqi;
    right: -0.35cqi;
    width: 0.7cqi;
    height: 0.12cqi;
    background: var(--cm-line-deep);
}

.cm-stage:not(:last-child)::before {
    content: '';
    position: absolute;
    top: 1.2cqi;
    right: -0.55cqi;
    border-left: 0.45cqi solid var(--cm-line-deep);
    border-top: 0.3cqi solid transparent;
    border-bottom: 0.3cqi solid transparent;
    transform: translateY(-50%);
}

.cm-stage__count {
    font-family: var(--cm-display);
    font-weight: 200;
    font-size: 2.5cqi;
    line-height: 1;
    letter-spacing: -0.6px;
    color: var(--cm-ink);
}

.cm-stage__label {
    font-family: var(--cm-mono);
    font-size: 0.82cqi;
    letter-spacing: 1.2px;
    text-transform: uppercase;
    color: var(--cm-ink-faint);
}

.cm-stage__bar {
    height: 0.32cqi;
    background: var(--cm-line-soft);
    border-radius: 0.18cqi;
    overflow: hidden;
    margin-top: 0.2cqi;
}

.cm-stage__bar > span {
    display: block;
    height: 100%;
    background: var(--cm-accent-soft);
    border-radius: 0.18cqi;
    transition: width 0.5s ease-out;
}

.cm-stage__dots {
    display: flex;
    flex-wrap: wrap;
    gap: 0.3cqi;
    margin-top: 0.2cqi;
}

.cm-stage__dots span {
    width: 0.5cqi; height: 0.5cqi;
    border-radius: 999px;
    background: var(--cm-accent-soft);
    opacity: 0.65;
}

.cm-stage__dots span.is-fresh {
    background: var(--cm-accent);
    box-shadow: 0 0 0 0.18cqi rgba(110, 86, 207, 0.18);
    opacity: 1;
}

/* Ambient sweep over lifecycle */
.cm-lifecycle .cm-stages::after {
    content: '';
    position: absolute;
    top: 50%;
    left: 0;
    width: 22%;
    height: 240%;
    border-radius: 50%;
    background: rgba(110, 86, 207, 0.30);
    filter: blur(2.4cqi);
    transform: translate(-50%, -50%);
    pointer-events: none;
    animation: cm-sweep 9s ease-in-out infinite;
    z-index: 0;
}

@keyframes cm-sweep {
    0%   { left: -8%;  opacity: 0; }
    10%  {             opacity: 1; }
    90%  {             opacity: 1; }
    100% { left: 108%; opacity: 0; }
}

/* ── RECENT CUSTOMERS (left middle) ──────────── */
.cm-customers { grid-column: 1; grid-row: 2; }

.cm-customers__head {
    display: grid;
    grid-template-columns: 1.9cqi 1.4fr 1fr 1fr 1.2fr;
    gap: 1cqi;
    align-items: center;
    font-family: var(--cm-mono);
    font-size: 0.78cqi;
    letter-spacing: 1.2px;
    text-transform: uppercase;
    color: var(--cm-ink-faint);
    padding-bottom: 0.55cqi;
    border-bottom: 1px dashed var(--cm-line-soft);
}

.cm-row {
    display: grid;
    grid-template-columns: 1.9cqi 1.4fr 1fr 1fr 1.2fr;
    gap: 1cqi;
    align-items: center;
    padding: 0.7cqi 0;
    border-bottom: 1px solid var(--cm-line-soft);
    font-size: 1.05cqi;
    transition: background 0.4s ease-out;
}

.cm-row:last-child { border-bottom: none; }

.cm-row.is-touching {
    background: linear-gradient(90deg, rgba(110, 86, 207, 0.05), rgba(110, 86, 207, 0));
}

.cm-row__avatar {
    width: 1.9cqi; height: 1.9cqi;
    border-radius: 999px;
    background: var(--cm-accent-tint);
    border: 1px solid var(--cm-line-deep);
    display: flex;
    align-items: center;
    justify-content: center;
    font-family: var(--cm-display);
    font-weight: 500;
    font-size: 0.82cqi;
    color: var(--cm-accent);
}

.cm-row__name {
    font-family: var(--cm-display);
    font-weight: 500;
    font-size: 1.05cqi;
    color: var(--cm-ink);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.cm-row__name small {
    display: block;
    font-family: var(--cm-mono);
    font-weight: 400;
    font-size: 0.78cqi;
    color: var(--cm-ink-faint);
    letter-spacing: 0.3px;
    margin-top: 0.1cqi;
    white-space: nowrap;
}

.cm-status {
    display: inline-flex;
    align-items: center;
    gap: 0.5cqi;
    font-family: var(--cm-mono);
    font-size: 0.85cqi;
    letter-spacing: 0.6px;
    color: var(--cm-ink);
}

.cm-status__swatch {
    width: 0.6cqi; height: 0.6cqi;
    border-radius: 999px;
    background: var(--cm-line-deep);
}

.cm-status[data-stage="form"]      .cm-status__swatch { background: var(--cm-ink-faint); }
.cm-status[data-stage="qualified"] .cm-status__swatch { background: var(--cm-accent-soft); }
.cm-status[data-stage="purchased"] .cm-status__swatch { background: var(--cm-accent); }
.cm-status[data-stage="retained"]  .cm-status__swatch { background: var(--cm-success); }

.cm-roi {
    font-family: var(--cm-mono);
    font-size: 1.0cqi;
    letter-spacing: 0.3px;
    color: var(--cm-ink);
    text-align: right;
    white-space: nowrap;
}

.cm-roi small {
    display: block;
    font-size: 0.72cqi;
    color: var(--cm-ink-faint);
    letter-spacing: 1px;
    text-transform: uppercase;
    margin-top: 0.1cqi;
}

.cm-touch {
    display: flex;
    align-items: center;
    gap: 0.5cqi;
    font-family: var(--cm-mono);
    font-size: 0.82cqi;
    letter-spacing: 0.4px;
    color: var(--cm-ink-faint);
    white-space: nowrap;
}

.cm-touch__bullet {
    width: 0.45cqi; height: 0.45cqi;
    border-radius: 999px;
    background: var(--cm-line-deep);
    transition: background 0.4s, box-shadow 0.4s;
}

.cm-row.is-touching .cm-touch__bullet {
    background: var(--cm-accent);
    box-shadow: 0 0 0 0.18cqi rgba(110, 86, 207, 0.16);
}

/* ── NEXT BEST ACTION (right column, span 2) ─── */
.cm-nba {
    grid-column: 2;
    grid-row: 1 / span 2;
    display: flex;
    flex-direction: column;
    gap: 1cqi;
    position: relative;
    overflow: hidden;
}

.cm-nba__hdr {
    display: flex;
    align-items: baseline;
    justify-content: space-between;
    gap: 0.6cqi;
}

.cm-nba__hdr h3 {
    margin: 0;
    font-family: var(--cm-display);
    font-weight: 300;
    font-size: 1.5cqi;
    letter-spacing: -0.3px;
    color: var(--cm-ink);
}

.cm-nba__soon {
    font-family: var(--cm-mono);
    font-size: 0.78cqi;
    letter-spacing: 1.4px;
    text-transform: uppercase;
    color: var(--cm-warm);
    white-space: nowrap;
}

.cm-nba__deck {
    font-size: 1.0cqi;
    line-height: 1.5;
    color: var(--cm-ink-faint);
    margin: 0;
}

.cm-nba__list {
    flex: 1;
    display: flex;
    flex-direction: column;
    gap: 0.6cqi;
    margin-top: 0.4cqi;
    min-height: 0;
}

.cm-nba__item {
    position: relative;
    display: grid;
    grid-template-columns: 1.7cqi 1fr;
    gap: 0.8cqi;
    align-items: start;
    padding: 0.6cqi 0.7cqi 0.6cqi 0.4cqi;
    border-top: 1px dashed var(--cm-line-soft);
    opacity: 0.55;
}

.cm-nba__item:first-child { border-top: none; }

.cm-nba__avatar {
    width: 1.7cqi; height: 1.7cqi;
    border-radius: 999px;
    background: var(--cm-accent-tint);
    border: 1px solid var(--cm-line-deep);
    display: flex;
    align-items: center;
    justify-content: center;
    font-family: var(--cm-display);
    font-weight: 500;
    font-size: 0.78cqi;
    color: var(--cm-accent);
}

.cm-nba__who {
    font-family: var(--cm-display);
    font-weight: 500;
    font-size: 1.0cqi;
    color: var(--cm-ink);
    line-height: 1.1;
}

.cm-nba__who small {
    display: block;
    font-family: var(--cm-mono);
    font-weight: 400;
    font-size: 0.72cqi;
    color: var(--cm-ink-faint);
    letter-spacing: 0.4px;
    margin-top: 0.15cqi;
}

.cm-nba__what {
    margin-top: 0.4cqi;
    font-size: 0.95cqi;
    color: var(--cm-ink-soft);
    line-height: 1.45;
    display: flex;
    align-items: center;
    gap: 0.45cqi;
}

.cm-nba__what::before {
    content: '→';
    color: var(--cm-accent);
    font-family: var(--cm-mono);
    font-size: 1.0cqi;
}

.cm-nba__mask {
    position: absolute;
    inset: 0;
    pointer-events: none;
    background:
        repeating-linear-gradient(
            135deg,
            rgba(217, 117, 96, 0) 0,
            rgba(217, 117, 96, 0) 12px,
            rgba(217, 117, 96, 0.025) 12px,
            rgba(217, 117, 96, 0.025) 14px
        );
    border-radius: 1cqi;
}

/* ── ROI BAR (bottom-left) ───────────────────── */
.cm-roibar {
    grid-column: 1;
    grid-row: 3;
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 1cqi;
    align-items: stretch;
}

.cm-stat {
    background: #FBFAFE;
    border: 1px solid var(--cm-line);
    border-radius: 0.9cqi;
    padding: 0.9cqi 1cqi;
    display: flex;
    flex-direction: column;
    gap: 0.2cqi;
    min-width: 0;
}

.cm-stat__label {
    font-family: var(--cm-mono);
    font-size: 0.72cqi;
    letter-spacing: 1.2px;
    text-transform: uppercase;
    color: var(--cm-ink-faint);
}

.cm-stat__value {
    font-family: var(--cm-display);
    font-weight: 300;
    font-size: 1.85cqi;
    letter-spacing: -0.3px;
    color: var(--cm-ink);
    line-height: 1.05;
}

.cm-stat__delta {
    font-family: var(--cm-mono);
    font-size: 0.78cqi;
    color: var(--cm-success);
    letter-spacing: 0.4px;
}

/* ── FUTURE TEASER (bottom-right) ────────────── */
.cm-future {
    grid-column: 2;
    grid-row: 3;
    position: relative;
    background: transparent;
    border: 1px dashed var(--cm-line);
    border-radius: 0.9cqi;
    padding: 0.9cqi 1cqi 0.9cqi 1.2cqi;
    display: flex;
    flex-direction: column;
    justify-content: center;
    gap: 0.25cqi;
    overflow: hidden;
}

.cm-future__cap {
    font-family: var(--cm-mono);
    font-size: 0.7cqi;
    letter-spacing: 2px;
    text-transform: uppercase;
    color: var(--cm-ink-ghost);
}

.cm-future__line {
    font-family: var(--cm-display);
    font-weight: 300;
    font-size: 1.15cqi;
    letter-spacing: -0.2px;
    color: var(--cm-ink-soft);
    line-height: 1.3;
}

.cm-future__line em {
    font-style: normal;
    color: var(--cm-accent);
}

.cm-future__sketch {
    position: absolute;
    right: -2cqi;
    top: 50%;
    transform: translateY(-50%);
    width: 14cqi;
    height: 7cqi;
    opacity: 0.5;
    pointer-events: none;
}

/* ── Responsive ──────────────────────────────── */
@media (max-width: 880px) {
    .cm-section-wrap { padding: 56px 0 72px; }
    .cm-section-wrap__container { padding: 0 1.5rem; }
    .cm-shell { padding: 12px; border-radius: 16px; }
}

@media (prefers-reduced-motion: reduce) {
    .cm-lifecycle .cm-stages::after { animation: none !important; }
}