Cookie Policy
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences, and provide information to website owners about how visitors use their site.
This Cookie Policy explains how Neural Partners LLC ("Neural Partners," "we," "us," or "our") uses cookies and similar technologies on www.neuralpartners.ai (the "Website").
Our Approach to Tracking
Neural Partners uses a privacy-first, server-side analytics approach. This means:
- We minimize the use of traditional third-party tracking cookies
- Most analytics processing happens on our servers, not through cookies on your device
- We honor Global Privacy Control (GPC) signals automatically
- You have clear choices about what data we collect
Types of Cookies and Technologies We Use
Essential (Always Active)
These cookies and services are strictly necessary for the Website to function. They cannot be disabled.
| Name/Service | Purpose | Duration |
|---|---|---|
| Session cookies | Maintain your session as you navigate the site | Session |
| Security cookies | Protect against cross-site request forgery | Session |
| Load balancing | Ensure reliable website performance | Session |
| Sentry | Error monitoring and performance tracking to maintain website stability | Session |
Sentry is classified as essential because it helps us detect and fix technical errors in real-time. It does not track you for marketing purposes and operates independently of your consent choices.
Analytics (Requires Consent)
When you accept analytics through our consent banner, we collect data to understand how visitors use our Website. Unlike traditional cookie-based tracking, we process most analytics data server-side.
| Name/Service | Purpose | Duration |
|---|---|---|
| neural_id | First-party identifier for session continuity | 1 year |
| session_id | Tracks your current browsing session | Session |
| consent_status | Remembers your cookie consent choice | 1 year |
Server-Side Processing
When you consent to analytics, your data may be processed by:
- Google Analytics 4 (GA4): We send anonymized event data to GA4 server-side to understand website traffic and user behavior. This is done through server-to-server communication, not through Google's tracking cookies on your device.
- Opt-out: Google Analytics Opt-out Browser Add-on
- Privacy Policy: https://policies.google.com/privacy
- Meta (Facebook) Conversions API: We send conversion data to Meta server-side to measure advertising effectiveness.
- Opt-out: Enable GPC in your browser or decline analytics consent
- Privacy Policy: https://www.facebook.com/privacy/policy/
- Klaviyo: We share engagement data for email marketing optimization.
- Opt-out: Unsubscribe from emails or decline analytics consent
- Privacy Policy: https://www.klaviyo.com/legal/privacy-notice
Functional (Optional)
These cookies enable enhanced functionality and personalization.
| Name/Service | Purpose | Duration |
|---|---|---|
| Chat preferences | Remembers chat widget state and conversation context | 30 days |
| UI preferences | Stores interface preferences (e.g., collapsed sections) | 1 year |
How to Control Cookies
Cookie Consent Banner
When you first visit our Website, you'll see a consent banner with clear choices:
- Accept All: Enable analytics tracking and website optimization
- Decline: Block analytics while maintaining essential functionality
Your choice is stored and respected across all our systems.
Global Privacy Control (GPC)
We honor the Global Privacy Control browser signal. When we detect GPC:
- We automatically treat this as declining analytics consent
- We do not share your data with advertising platforms
- This preference persists across your sessions
You can enable GPC in browsers like Firefox, Brave, and DuckDuckGo, or through browser extensions. Learn more at globalprivacycontrol.org.
Browser Settings
You can also control cookies through your browser:
- Block all cookies: May affect website functionality
- Block third-party cookies: Our server-side approach means this has minimal impact
- Delete existing cookies: Clears stored preferences; you'll see the consent banner again
- Private/Incognito mode: Cookies are deleted when you close the window
For instructions specific to your browser:
What Happens When You Decline
When you decline analytics (or have GPC enabled):
We still:
- Use essential cookies for website functionality
- Run error monitoring (Sentry) for security and stability
- Process your contact form submissions if you reach out to us
We do not:
- Track your browsing behavior for analytics
- Send your data to Google Analytics, Meta, or Klaviyo
- Create behavioral profiles or segments based on your activity
Do Not Track (DNT) vs. Global Privacy Control (GPC)
We do not respond to the older "Do Not Track" (DNT) browser signal because there is no industry standard for how to honor it.
We do honor Global Privacy Control (GPC), which is a newer, more specific signal with clear legal recognition under laws like the California Consumer Privacy Act (CCPA).
Cookies Set by Third Parties
Because we use server-side analytics, we minimize third-party cookies. However, some third-party services may set their own cookies:
- Embedded content: If we embed videos or other content from third parties, those services may set cookies
- Social media widgets: If you interact with social sharing buttons, those platforms may set cookies
We do not control these third-party cookies. Please refer to their respective privacy policies.
Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or technology. We will update the "Last Updated" date and, for material changes, provide prominent notice on our Website.
Contact Us
If you have questions about our use of cookies:
Neural Partners LLC
Email: privacy@neuralpartners.ai
Address: Vermont, USA