Legal
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Core Customer Agreements
Terms of Service
The terms that govern your use of our Website, marketing materials, contact forms, and general access. Applies to all visitors and to general-use of our products.
Master Subscription Agreement
The clickthrough agreement Customers accept at signup to use the Neural Core platform. Covers subscriptions, data ownership, AI training commitments, mutual indemnification, security obligations, and dispute resolution.
Acceptable Use Policy
What you may not do with our products. Covers prohibited content, security restrictions, AI-specific restrictions, and restricted use cases. Referenced by the Terms of Service and the MSA.
Data Processing Addendum
The DPA that governs Neural Partners' processing of personal data on behalf of paid Customers under U.S. state privacy laws (including the CCPA/CPRA) and Canadian privacy law (PIPEDA and Québec Law 25). Includes our current Technical and Organizational Measures. Neural Partners does not offer the Services to customers in the European Economic Area, the United Kingdom, or Switzerland.
Privacy
Privacy Policy
How we collect, use, share, and protect personal information when Neural Partners is the controller / business — including marketing-site visitors, prospects, newsletter subscribers, and account holders.
Cookie Policy
How we use cookies and similar tracking technologies. Includes our privacy-first server-side analytics approach and Global Privacy Control (GPC) handling.
Subprocessor List
Current third-party service providers that process personal data on Neural Partners' behalf, organized by category (infrastructure, communications, AI, payments, analytics, security).
AI, Accessibility, Ethics
AI Policy
How we use AI in our operations and products, our no-training commitment on paid Customer Content, AI disclosures, how AI systems may use our publicly available content, and our ethical principles for responsible AI.
Accessibility Statement
Our commitment to WCAG 2.1 AA accessibility standards.
Sustainability & Ethics
Our Code of Ethics, environmental commitments, and our path toward B Corp certification.
Quick Links by Audience
If you are a visitor or prospect:
If you are a Neural Core customer:
If you are a copyright holder:
- See Section 19 of the Terms of Service for our DMCA notice procedure
- DMCA Designated Agent: Neural Copyright Compliance Agent, Registration Number DMCA-1073222
If you are exercising privacy rights (CCPA / U.S. state laws / Canada):
- Email privacy@neuralpartners.ai or use our contact form
- See the Your Privacy Rights section of the Privacy Policy
If you are an AI developer or operator:
- See Part 2 of the AI Policy for content-use permissions and our machine-readable resources
Contact
Neural Partners Inc.
- Privacy: privacy@neuralpartners.ai
- Legal: legal@neuralpartners.ai
- General: team@neuralpartners.ai
- Phone: (802) 990-3883
- Contact form: neuralpartners.ai/contact-us
Mailing Address: 390 NE 191st St, STE 65820, Miami, FL 33179