Every contact, in context.
Customers, leads and everything they have done with you on one record — details, addresses, orders and the projects they are saving to. Contact details stay masked until someone on your team needs them.
The shift
Your customers are spread across inboxes.
- 01
Contacts live in five places.
A form fill in one inbox, an order in the store, a phone call in someone’s notebook. Nobody can see the whole customer, so nobody acts on it.
- 02
Activity disappears.
A customer saves three products to a project and goes quiet. Without the activity on the record, that intent never reaches the person who could close it.
- 03
Customer data is over-exposed.
Spreadsheets of emails and addresses get shared, exported and forgotten. The details your team needs should be one click away — not on every screen.
What's built in
One record, everything on it.
Customer & contact records
Customers and leads in one place, each with the details, addresses and history your team needs to pick up the conversation.
Activity as it happens
Saved products, project activity and orders land on the record as they happen — so the next step is obvious.
Masked by default
Emails and addresses stay masked on screen. A team member reveals or copies a detail when they need it, not before.
Projects on the record
See which project each saved product went to, and who the customer is planning with.
Accounts & Projects →Orders alongside
Order status and history sit on the same record, so service and sales see the same customer.
Orders & Retention →Context your agents can use
The same record gives Core’s agents the context to draft a reply or a follow-up — and a person decides what goes out.
Questions
Asked before you ask.
Is this a replacement for our CRM?
It can be the customer record for your storefront and showroom on its own, or sit alongside the CRM you already use. Either way, the activity from your store lands in one place.
Who can see customer contact details?
Details are masked on screen by default. Someone on your team reveals or copies one when they need it, so emails and addresses are not on display for everyone.
Keep exploring
More in Neural Core.
- Storefront OperationsRun the catalog behind your storefront from Neural Core — products and services, pricing models, cost and margin, categories and what is live.
- Accounts & ProjectsCustomer accounts and saved projects built into your storefront — Google sign-in, wishlists, addresses and order history on one record.
- Orders & RetentionOrder tracking and post-sale engagement on one customer record — status, check-ins, reorder reminders and win-back, triggered by lifecycle.
- Website EditorNeural Studio and Neural Canvas — edit the site, build pages and publish editorial without a developer: by hand or with the in-app agent.
- Business Data & ContextYour catalog, your media and the facts about your business, structured into one context in Neural Core — for your storefront, your team and the agents working for you.
- Signals & ConversionsWho reaches your store — people, AI agents and crawlers, told apart — and what turns into revenue, in Neural Core: funnel, referrers and revenue on one page.
- Agent OutcomesWhat your agents actually get done, measured in Neural Core — conversations, what they showed, how each one ended, and what shoppers did next.
- AutomationThe operations work behind a store, automated in Neural Core — supplier data in, feeds and marketing events out, tax and shipping at checkout, agents on a schedule, every change logged and every AI call metered.
- Unified IntelligenceThe intelligence layer in Neural Core: agents for your shoppers and your team, MCP access for outside assistants, one router across models — and customer data that never leaves the app.
- Insights & AnalyticsAdvertising, email and storefront performance in one place inside Neural Core — what each platform reported, next to what you actually measured.
- Neural CoreNeural Core is the intention marketing platform for showrooms and home-services businesses: customers, catalog, projects, orders, marketing and reporting on one shared record — with agents working alongside your team.
- Pricing