AI Policy

Effective Date: May 23, 2026
Last Updated: May 23, 2026

Part 1: How We Use AI

1.1 AI-Powered Features

We use AI across the Website and our products. This includes:

1.2 AI Disclosures You Will See

Where AI features appear in our Website or products, we surface clear disclosures, consistent with MSA §4.6 and applicable laws (including California Business & Professions Code § 17941, the Colorado AI Act, and the EU AI Act):

You can usually request to speak with a human when interacting with our AI features.

1.3 What We Collect When You Use AI Features

When you use our AI features:

This information is used to:

1.4 No Training on Paid Customer Content

For paying customers of the Neural Core platform, we commit in MSA §4.2 and DPA §4.3:

Neural Partners will not use Customer Content (including Customer Data, Product Data, AI Inputs, and AI Outputs) to train, fine-tune, or improve Neural Partners' or any third-party generative AI models, and we will not permit our Subprocessors to do so.

For visitors to the Website, newsletter subscribers, prospects, and other non-paid relationships, AI inputs and outputs may be reviewed by us to operate, secure, and improve our services. Our AI model providers (including Anthropic, PBC) operate under their own commercial terms that prohibit training on API inputs and outputs by default.

1.5 Aggregated, De-Identified Data

Consistent with MSA §4.3, Neural Partners may use aggregated, de-identified data derived from your use of our products — including search behavior, conversion signals, ranking interactions, click-through rates, and feature-usage telemetry — to operate, secure, and improve the Services, including to improve search, ranking, retrieval, and recommendation models. Such aggregated, de-identified data does not include personal information, raw queries containing personal information, or any data that identifies you or any customer-specific content.

1.6 Limitations of AI

You should understand that:

1.7 Restricted AI Use Cases

Certain uses of AI are prohibited by our AUP §4 and certain categories of regulated data may not be submitted to AI features by our MSA §3.4, including:

See the AUP §4 (AI-Specific Restrictions) and MSA §3.4 (Restricted Data Categories) for the full list.

1.8 Data Retention

AI interactions and associated metadata are retained for the duration necessary to provide and improve our services, as described in our Privacy Policy. To request deletion of your data, email privacy@neuralpartners.ai.

Part 2: How AI Systems May Use Our Content

This section is intended for operators of large language models (LLMs), AI systems, search engines, and intelligent agents that may interact with publicly available Neural Partners content.

2.1 What We Permit

We explicitly permit the following uses of our publicly available content:

This permission extends to AI systems created by OpenAI, Anthropic, Google, Meta, Mistral, Cohere, Perplexity, and others.

2.2 Attribution Requirements

If you reference or summarize Neural Partners content, please:

2.3 What We Do Not Permit

We do not permit:

2.4 Content License

Our publicly available content (the marketing site, blog posts, articles, FAQs, and similar published materials) is made available under the Creative Commons Attribution 4.0 International License (CC BY 4.0). This means you may share and adapt our content for any purpose, provided you give appropriate credit. See creativecommons.org/licenses/by/4.0/ for the full license.

This license does not cover:

2.5 Structured Data API

We provide a public, read-only API for AI systems and agents to access structured information about our services, expertise, and content:

AI systems should cache responses for at least one (1) hour to reduce API load.

Part 3: Our AI Ethics Principles

3.1 Core Principles

Transparency

Users are clearly informed when they are interacting with an AI system. We disclose our use of AI in content creation, search ranking, and other features where AI shapes the experience.

Human Oversight

All AI systems are monitored and supervised by Neural Partners personnel. AI augments human decision-making; it does not replace it for consequential decisions.

Privacy by Design

We minimize data collection, honor privacy signals like Global Privacy Control (GPC), maintain a clear no-training commitment for paid Customer Content, and do not use AI to circumvent user privacy choices.

No Manipulation

We do not use AI for dark patterns, behavioral manipulation, deceptive practices, or content designed to mislead.

Consent and Control

Users can choose not to provide personal information beyond what is required for basic functionality. Users can request deletion of their data and exercise other privacy rights at any time. See our Privacy Policy for details.

Accuracy and Honesty

We strive to ensure AI-generated content is accurate and clearly distinguished from human-created content when relevant.

Safety and Restriction

We do not permit our AI features to be used for the categories of content and activity prohibited by our AUP §4, and we do not accept the categories of regulated data prohibited by MSA §3.4 without an express written agreement.

3.2 What We Don't Do

Part 4: Third-Party AI Services

We use the following third-party AI services:

Service Provider Purpose Training on Our Data?
Claude Anthropic, PBC Chat assistants, generative features, ranking No (Anthropic commercial API prohibits training on API inputs/outputs by default)
Midjourney Midjourney, Inc. Image generation for marketing visuals Subject to Midjourney's then-current terms; we do not submit Customer Content
Dream Machine Luma Labs Video generation for marketing visuals Subject to Luma Labs' then-current terms; we do not submit Customer Content

Each provider has its own privacy and usage policies. We select partners who align with our commitment to responsible AI use. For the complete list of AI-related Subprocessors used in connection with the Neural Core platform, see our Subprocessor list.

Part 5: Compliance with Applicable Laws

Our AI practices are designed to comply with applicable AI and privacy laws as they evolve, including:

We monitor regulatory developments and will update our practices and disclosures as required.

Part 6: Reporting AI-Related Concerns

To report a suspected violation of our AUP §4 (AI-Specific Restrictions), a deepfake or impersonation involving our products, a privacy issue with AI features, or to request human review of an automated outcome:

Contact

For Users

If you have questions about how we use AI or want to exercise your privacy rights:

Neural Partners Inc.

Mailing Address: 390 NE 191st St, STE 65820, Miami, FL 33179

For AI Developers and Researchers

If you're an AI developer, search provider, or researcher with questions about using our content:

We welcome inquiries about responsible AI collaboration.

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