We're updating our Privacy Policy. The new version takes effect December 14, 2026. Read the updated policy

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Service Providers

These are the service providers Neural Partners uses to process personal information for which Neural Partners is the controller or business: visitors and prospects on neuralpartners.ai, newsletter and marketing contacts, and account and billing data for paid customers. They are not the same list as our Subprocessor List, which covers personal data we process on behalf of Neural Core customers.

Last updated: November 14, 2026

Amazon Web Services, Inc. — cloud infrastructure (compute, storage, database, CloudFront CDN, IAM), Amazon Simple Email Service for transactional email (signup confirmations, password resets, billing notifications, policy update notices, support communications), Amazon Cognito for end-consumer authentication, and Amazon Bedrock for hosted access to AI foundation models. Processing location: United States. Privacy notice: https://aws.amazon.com/privacy/.

Cloudflare, Inc. (network and edge) — provides authoritative DNS, domain registrar services, and edge network analytics used in Neural Core client reporting. Processing location: United States. Privacy notice: https://www.cloudflare.com/privacypolicy/.

WorkOS, Inc. (identity) — provides authentication and directory services for Neural Core business users only. WorkOS does not process end-consumer or shopper data; end-consumer authentication uses Amazon Cognito. Processing location: United States. Privacy notice: https://workos.com/privacy.

Klaviyo, Inc. (marketing email, SMS, customer engagement) — provides marketing email and SMS delivery, audience segmentation, subscriber management, and customer-engagement analytics. Processing location: United States. Privacy notice: https://www.klaviyo.com/legal/privacy-notice.

Stripe, Inc. (payment processing) — processes payments and may collect payment-card information directly through embedded payment elements. Processing location: United States. Privacy notice: https://stripe.com/privacy.

Apple Inc. (Apple Pay) — provides Apple Pay tokenization for payment methods. Underlying payment processing routes through Stripe. Privacy notice: https://www.apple.com/legal/privacy/.

Anthropic, PBC (AI model services) — provides Claude AI model services that power our conversational, generative, search, and recommendation features. Anthropic does not use data submitted through the commercial API to train its models. Processing location: United States. Privacy notice: https://www.anthropic.com/legal/privacy.

Typesense, Inc. (search) — provides hosted search execution. Query strings are transmitted to execute a search and are not retained by Typesense; its query-logging and search-analytics features are not enabled. Processing location: United States. Privacy notice: https://typesense.org/privacy/.

Google LLC (identity, analytics, advertising, productivity) — provides Sign in with Google (OAuth), Google Analytics 4, Google Ads conversion measurement, Google Cloud Console for managing API keys and integrations, and Google Workspace (Gmail, Drive, and Calendar) for internal business records, which may contain personal information. We send conversion and analytics data to Google to measure Website performance and advertising effectiveness, matched using hashed identifiers where applicable. Opt out: install the Google Analytics opt-out browser add-on. Privacy notice: https://policies.google.com/privacy.

Salesforce, Inc. (Slack) (internal messaging) — provides workspace messaging and operational alerting; inbound webhooks deliver lead notifications, form-submission notifications, and system alerts, which may contain personal information. Processing location: United States. Privacy notice: https://www.salesforce.com/company/privacy/.

Functional Software, Inc. (Sentry — error monitoring) — receives technical error data (error messages, stack traces, device information) to help us diagnose and fix issues. Processing location: United States. Privacy notice: https://sentry.io/privacy/.

PostHog Inc. (product analytics) — provides product analytics, behavioural cohort analysis and feature flags for Neural Core. PostHog is not used on our Website or on customer storefronts. PostHog's session-replay and heatmap features are not enabled. Processing location: United States. Privacy notice: https://posthog.com/privacy.

Grafana Labs, Inc. (observability) — provides operational telemetry, and a read-only reporting connection to our production database restricted by column-level database privileges, so that no contact or identity field is reachable. Grafana Labs does not retain, cache, or snapshot query results. Processing location: United States. Privacy notice: https://grafana.com/legal/privacy-policy/.

Friendly Captcha GmbH (bot protection) — receives the IP address and technical request data of visitors to our Website to check that a request comes from a person and not an automated script. IP addresses are stored only in hashed form, and stored personal data is erased within 30 days. Processing location: Germany (European Union), with hosting providers in the European Union and the United States. Privacy notice: https://friendlycaptcha.com/legal/privacy/.

Ipregistry (Elaunira SARL) (IP intelligence) — receives the IP address of visitors to our Website to assess abuse risk and to attempt to resolve the address to a company. Processing location: France (European Union). Privacy notice: https://ipregistry.co/privacy.

Brave Software, Inc. (sales and enrichment search) — receives search queries when we research sales prospects, such as a company name, website domain, or the name of a business contact, and returns publicly available business information. Brave's terms limit its use of our queries to providing the search service, and it keeps query logs for up to 90 days. Processing location: United States. Privacy notice: https://search.brave.com/help/privacy-policy.