Neural MCP overview
Neural MCP connects Claude or ChatGPT to your Neural Partners workspace, so your AI assistant can search your catalog, list your promotions, draft changes to your website and add to your media library. Nothing it drafts goes live until a person publishes it in Studio.
Neural MCP is a connector. It links an AI assistant you already use, Claude or ChatGPT, to your own workspace. You paste one address into the assistant, sign in with your Neural Partners login, and then ask for what you need in plain language. There’s nothing to install and no key or separate password to manage.
Steps
- Connect your assistant. See Connect Claude or ChatGPT to your workspace.
- Ask about your catalog, such as which products you carry in a style or price range.
- Ask for the full details of any product you plan to quote.
- Ask for a change to your website, such as a new page or a new section.
- Review the draft in the staging preview.
- Publish the draft in Studio.
Good to know
What your assistant can do
- Catalog: search your products, open the full details of one product, and list your promotions. See Search your catalog from an AI assistant.
- Website: read your site’s pages and sections, draft a new page, add, change or remove a section, and update your About and Contact pages. See Edit your website from an AI assistant.
- Media: list the images and video in your media library and add a file from a link. See Add media from an AI assistant.
What it can’t do
- Publish. Your assistant drafts. A person publishes in Studio, and your assistant can’t, even if you ask it to.
- Change your catalog. It can look at products and promotions. It can’t change a price or edit a promotion.
- See your customers. Customer and contact records aren’t available through Neural MCP. Shopper accounts can’t connect to it either.
- See another workspace. The connection reaches your workspace only.
Who can use it
- Admin, Manager, Marketing and Staff users can all connect.
- Staff users can ask about the catalog and promotions, read your website and list your media library.
- Drafting website changes and adding media need the Marketing role or higher.
- In ChatGPT, drafting website changes and adding media need ChatGPT Business or Enterprise.
Sign-in and access
- Access is your Neural Partners login. To remove someone’s access: In Neural Core, go to Settings > Users & Access, select the person, then select Disable user.
- Each person connects with their own login, and their role decides what their assistant can do.
If your assistant says it can’t
Your assistant reads out a plain sentence when something is refused. Two you may see on any request:
- “Your account belongs to more than one showroom, so we cannot pick one automatically. Ask your administrator to leave you on a single showroom, then reconnect.” Neural MCP works for a login that belongs to one workspace. Ask your administrator to leave you on a single one, then connect again.
- “This workspace has used its monthly AI allocation.” Each workspace has a monthly allocation, and every request your assistant makes counts against it. Contact Neural Partners to have it raised.
For sign-in problems, see Connect Claude or ChatGPT to your workspace.