Search your catalog from an AI assistant

Once your assistant is connected through Neural MCP, it can search your catalog, open one product’s full record and list your promotions. It can look, and it can’t change anything in your catalog.

Before you start

Connect your assistant first. See Connect Claude or ChatGPT to your workspace.
Any working role can do this, including Staff.

Steps

Ask for products in plain language: a name, a category, a material, a style, a room or a use.
To narrow the results, add a price range to your request.
Ask how many products match in total.
Ask for the full details of each product you plan to quote, by its SKU.
Ask for the manufacturer’s documents or images if you need them.

Good to know

Searching

A search returns 5 products unless you ask for more, and at most 20. You can’t page past 20, so narrow your request instead.
Your assistant can say how many products match in total, such as 5 of several hundred. The total counts product models, and each result is one SKU, so two results can be finishes of the same model.
When no reliable total is available, your assistant says the total is unknown. It doesn’t report zero.
Totals change as your catalog updates overnight, so treat them as approximate in anything you write down.
To find one brand’s products, put the brand name in your request.
Each result comes with a product image and a link to the product on your website, when your showroom has a storefront domain.

Quote from the product’s full details

Search results are a short summary. Before you quote a product to a customer, ask your assistant for that product’s full details. The full record is where these come from:

Dimensions and weight.
Electrical and bulb details: voltage, wattage, whether it’s dimmable, bulb base, type and count.
Lumens, color temperature and CRI, where the manufacturer supplies them.
Every image, and the manufacturer’s documents such as a spec sheet or installation instructions.
The list price, the sale price when there is one, and the price the customer pays.
Availability.

Prices

A product not on sale has no sale price.
A product marked call for price has manufacturer-restricted pricing. The price has to come from your showroom. It doesn’t mean the product is free.

Finishes

A product’s record lists the manufacturer’s other finishes for that model. A listed finish isn’t confirmed as one you sell until your assistant checks that SKU.

Availability

Availability comes from the manufacturer unless your showroom has turned on its own inventory. Search results can show a product as out of stock when it can still be ordered, so ask for the product’s full details before you tell a customer it’s unavailable.

What isn’t there

There’s no warranty field. Warranty details appear only where the manufacturer wrote them into the description.
A value the manufacturer didn’t supply is left empty.

Promotions

Ask what promotions you have running. By default your assistant lists what’s live now and what’s scheduled to start later. You can also ask for promotions that have ended, or for every promotion including ones that are turned off.

Each promotion comes with:

Its state: active, scheduled, ended or turned off.
What it applies to: the whole store, named brands, named collections or specific SKUs.
A discount summary.
The days left for an active promotion, or the days until a scheduled one starts. A promotion with no end date has no days-left count.

Usage

Each search and each product lookup counts against your workspace’s monthly allocation.

Report a problem

Tell your Neural Partners contact what you asked, the SKU, whether you were in Claude or ChatGPT, and when it happened.